We've put together answers to the questions that most of our customers ask. Please email us at contact@Wearnoova.shop or call +1 954 897 5687 if you can't find what you're looking for.
🛍 Orders
Q: What do I need to do to place an order?
A: Just look through our website, add the items you want to your cart, and then go to checkout.
Q: Is it possible to change or cancel my order after I place it?
A: Please get in touch with us as soon as you can at contact@Wearnoova.shop. We will do our best to change or cancel your order if it hasn't shipped yet.
🚚 Delivery
Q: Do you ship for free?
A: Yes! All orders come with free standard shipping.
Q: How long will it take to get there?
A: Orders are handled in one to three business days. Delivery times depend on where you live. When your order ships, you'll get a tracking number.
Q: Do you send things to other countries?
A: Right now, we only ship within the US. Please get in touch with us before placing an order from outside the US.
Returns and refunds
Q: How do you handle returns?
A: You can return items in their original condition and packaging within 90 days of delivery.
Q: How long does it take to get a refund?
A: Refunds that are approved are sent back to the same payment method (PayPal or Credit Card) within seven days.
Q: Is it possible to trade an item?
A: Yes, we do replace items that are broken, damaged, or not what you ordered. Call us to set up an exchange.
💳 Pay
Q: What kinds of payments do you take?
A: We take credit cards and PayPal. All payments are safe.
📩 Get in touch
Q: How can I get in touch with customer service?
A: You can get in touch with us at:
Email: contact@Wearnoova.shop
Call: +1 954 897 5687